IT Lead

Are you a technical IT professional who likes to roll up their sleeves and wants to lead a team? Do you enjoy solving a tough technical problem yourself as much as steering your team, vendors and projects? And do you want to keep TWD’s IT systems secure, reliable and future-proof? Then we are looking for you! 

Foundations of Your Job 

As IT Lead, you are the hands-on manager of our internal IT. Your mission: keeping our IT reliable and secure and improving it continuously, with a focus on security and infrastructure. You lead two IT colleagues, stay technically involved yourself and report directly to the Technical Manager. You translate the agreed IT plan into daily priorities and projects, manage our vendors and develop your team. You are responsible for internal IT across all our offices and work closely with our Software Engineering department. You work from our office in Rotterdam and occasionally visit our offices abroad. What you get in return: a compact team, visible impact and the freedom to make improvements happen yourself. 

A glimpse of your responsibilities: 

• Leading and coaching two IT colleagues: setting daily priorities, distributing work and supporting their development 

• Analysing and solving complex incidents and configuration issues in networks, infrastructure and Microsoft 365 yourself 

• Keeping networks and infrastructure reliable across all our offices, including monitoring, capacity and up-to-date documentation 

• Improving cybersecurity with practical measures such as Microsoft Defender, managed devices (Intune, MDM/MAM) and secure access management 

• Governing identities and access rights in line with the IAM and PIM policy 

• Following up on security alerts and incidents with external partners, and providing the technical input for client audits and compliance 

• Turning the agreed IT plan into improvement projects and leading them from preparation to delivery 

• Managing vendors: monitoring SLAs and contracts, and handling licences, procurement and renewals 

• Ensuring good support and workable processes, including account management, and automating recurring work 

• Working with Software Engineering and department heads, and reporting on progress, performance and risks 

What Makes You Great 

As IT Lead at TWD, you are a hands-on leader: you give direction, trust your team to take ownership and grow, and dive into the technology yourself when needed. You think ahead, find simple solutions to complex challenges and tackle problems before they escalate. You build strong relationships with both technical and non-technical colleagues and communicate simply and effectively. You plan carefully, stay within budget and make sure IT projects deliver what was promised. You act with integrity, are pragmatic and keep up with new technology developments. 

You are the perfect match for TWD if you also have the following skills and experience: 

• A bachelor’s degree in IT, Computer Science or a related field, or equivalent experience 

• At least 5 years of experience in IT operations and infrastructure, including at least 2 years as a team lead, coordinator or project manager 

• Hands-on knowledge of networks, firewalls and switches, and experience analysing and solving complex incidents 

• Experience with Microsoft 365, workplace management and identity and access management 

• Good knowledge of cybersecurity and secure system management; experience with Microsoft Defender and Intune is an advantage 

• Experience managing vendors and handling contracts, SLAs and licences 

• Fluent in English; Dutch is a plus 

Do you already have experience leading a small IT team, and do you want to stay technically active yourself? Then we warmly invite you to apply. At TWD you will have the room to shape this role yourself and to develop further as a leader. 

TWD – A Fun Challenge to Be Part Of 

At TWD we love to create construction methods and design installation equipment. We achieve creative, simple, and efficient solutions through dedicated teamwork. Thanks to our core values – Fun, Development, and Happy Clients – we grow at a rapid pace with 300 talented people in four locations: Rotterdam, London, Athens and Taipei. 

Every day we contribute to the energy transition and key infrastructure projects worldwide. We do this by offering innovative design solutions to our clients, mainly in the offshore wind and Heavy Civils industry. 

Why You Will Love Working at TWD 

Working at TWD means working in an exciting, fast-paced industry and making a difference in shaping a more sustainable future. We offer a collaborative and supportive working environment that will stimulate you to take the lead in your professional and personal development. Our people describe TWD's culture as open, no-nonsense, diverse, and informal - valuing your ideas and contributions. 

Working at TWD includes: 

• A salary starting from € 5,100 gross per month, depending on your experience 

• 8% holiday allowance per year 

• Collective pension 

• Monthly travel allowance 

• 25 holidays per year and compensation of overtime 

• A free healthy and sustainable lunch buffet, prepared daily in our own Lunchroom 

• An exciting company trip each year where TWD offices come together 

• Friday afternoon drinks and special TWD events such as sports events, pub quizzes, ladies’ night, and various social gatherings 

Join Our Team! 

Do you have what it takes to join our team? We are happy to meet you! Submit your CV and motivation letter through the apply button. We will get in touch with you within one working week. 

At TWD, we celebrate diversity and inclusivity, welcoming individuals from all backgrounds. We continuously work on enhancing our recruitment process, ensuring fairness and inclusiveness at every step.